Terms of Service

a. Account Creation

To access certain features of Pickup, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process and keep your account information updated.

b. Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Notify us immediately of any unauthorized access or suspected security breaches.

c. Eligibility

By creating an account, you represent and warrant that you meet the eligibility requirements set forth in these Terms. We reserve the right to refuse access to Pickup to any user at our sole discretion.

a. General Conduct

• You agree to use Pickup in a manner that complies with all applicable laws, regulations, and these Terms.
• You will not use Pickup to upload, share, or distribute content that is illegal, harmful, or otherwise objectionable.

b. Interactions with Other Users

Your interactions with other users, both on and off Pickup, are your sole responsibility. While we provide a platform for connecting users, we are not involved in or responsible for any offline activities, disputes, or outcomes.

c. Respectful Behavior

You must treat all users with respect. Harassment, discrimination, or abusive behavior will not be tolerated and may result in the suspension or termination of your account.

Host-Initiated Cancellations

• Hosts who cancel a game are subject to a fine proportional to the number of participants registered. The fine is calculated as follows: Fine = Base Fee × Number of Participants × Multiplier.
• Multiplier values: 1.0 (48+ hours notice), 1.5 (24-48 hours notice), and 2.0 (less than 24 hours notice).
• Minimum fine: $20 HKD; Maximum fine: $500 HKD. Fines are deducted from the host's account or escrow funds to cover participant refunds.

User-Initiated Cancellations

• 100% refund if cancelled 48+ hours before the game.
• 50% refund if cancelled 24-48 hours before the game.
• No refund if cancelled within 24 hours of the game.
• Platform service fees are non-refundable.

Platform-Initiated Cancellations

In the event of a platform-initiated cancellation (e.g., technical errors, fraud prevention), all participants will receive a full refund.

a. Hosting Responsibilities

• As a host, you must provide accurate and complete details about your game, including time, location, and any requirements.
• If the participation requirements are met, you are obligated to honor your commitment to host the game.
• Hosts are responsible for ensuring the safety and suitability of the game venue.

b. Joining Responsibilities

By joining a game, you agree to participate as committed. Repeated no-shows or cancellations without notice may result in limitations on your ability to join future games.

c. Cancellations

If you are unable to host or attend a game, you must notify participants promptly through Pickup. Consistent cancellations may affect your account standing.

d. Code of Conduct During Games

Participants must adhere to the rules of the game and treat all other players with respect. Disruptive or unsafe behavior may result in removal from the game and potential account suspension.

a. Liability for Off-App Activities

Pickup facilitates connections between users but does not oversee or manage interactions outside of Pickup. We are not responsible for any injuries, disputes, damages, or other incidents that occur during or as a result of events organized through Pickup.

b. Disclaimer of Warranties

Pickup is provided "as is" and "as available," without any warranties, express or implied. We do not guarantee the accuracy, reliability, or availability of Pickup or its content.

c. Limitation of Liability

To the maximum extent permitted by law, Pickup and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages.